Cookie Policy

Introduction

This Cookie Policy explains how ControlShift AI ("ControlShift AI," "we," "our," or "us") uses cookies and similar tracking technologies when you visit controlshiftai.com and related marketing pages (collectively, the "Website"). It should be read alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and understand how visitors interact with content. We also use similar technologies such as local storage, pixels, and session identifiers.

How We Use Cookies

We group cookies and similar technologies into the following categories:

Necessary cookies

These cookies are required for basic website operation and to remember your cookie consent choices. They cannot be disabled through our cookie banner because the Website needs them to apply your preferences.

• Cookie consent preference: Stores whether you accepted, rejected, or customized non-essential cookies.
• Theme preference: Stores your light or dark mode selection.

Analytics cookies

These cookies help us understand how visitors use the Website so we can improve content, performance, and user experience. Analytics cookies are only placed if you accept them or enable them in your cookie preferences.

• Google Analytics: Collects aggregated usage data such as pages visited, session duration, and traffic sources.
• Microsoft Clarity: Provides session replay and heatmap insights to help us improve usability.

Functional cookies

These cookies enable enhanced features and integrations. Functional cookies are only placed if you accept them or enable them in your cookie preferences.

• Google reCAPTCHA: Helps protect our contact form from spam and abuse.
• ControlShift AI Chat Widget: Enables the on-site chat assistant experience.

Third-Party Cookies

Some cookies are placed by third-party services that appear on or provide functionality through our Website. These providers may process data according to their own privacy policies, including:

• Google Privacy Policy
• Microsoft Privacy Statement

Managing Your Cookie Preferences

When you first visit our Website, you will see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your preferences by category

You can change your preferences at any time by clicking Cookies Settings in the footer of our Website.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.

Cookie Retention

Cookie retention periods vary depending on the type of cookie and the provider:

• Consent preference: Stored locally until you clear your browser storage or update your preferences.
• Analytics and functional cookies: Retained according to the policies of the relevant third-party provider.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our use of cookies. We will post the updated policy on this page and revise the "Last updated" date.

Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

• Email: support@controlshiftai.com
• Address: Sydney, NSW, Australia